no-show-policy plugins

by Matt Corbett

Gym / boutique-fitness-studio operations team — agents (fitness-studio-operations-lead, membership-retention-manager, class-schedule-coach-ops) for the three engines of a fitness business: the membership P&L (growth, churn/retention, member LTV, utilization, ancillary revenue from PT, retail, and café), the retention machine (onboarding, attendance triggers, churn prediction and saves, win-back, referral, pricing/tiers), and the class grid (scheduling on demand, instructor utilization and pay, capacity/fill, waitlist, no-show, sub coverage). ADVISORY operations knowledge, not legal/financial/medical advice; volatile specifics (churn norms, LTV math, class-fill and instructor-pay benchmarks) carry a retrieval date + verify-at-use; no member PII. Ships skills, a decision-tree knowledge bank (Mermaid trees + a dated 2026 reference), best-practices, templates, commands. Seams to retail-store-operations, restaurant-operations, and people-operations-hr. Requires ravenclaude-core@>=0.7.0.

by Matt Corbett

Salon / spa / barbershop operations team — agents (salon-spa-operations-lead, front-desk-booking-manager, stylist-chair-economics-advisor) for the three engines of a service-chair business: the owner-level P&L (chair and room utilization, service mix, retail attach, membership and package revenue, the staffing model), the front desk (online booking, no-show / late-cancel policy and deposits, rebooking at checkout, waitlist, reminders), and provider economics (commission tiers vs booth rent vs hourly, back-bar / product cost, prebooking, clientele building and retention). Operations and financial decision-support, not legal, tax, or employment-classification advice; volatile benchmarks (utilization, retail-attach, no-show norms) carry a retrieval date + verify-at-use; no client PII. Ships skills, a decision-tree knowledge bank (Mermaid trees + a dated 2026 reference), best-practices, templates, and commands. Requires ravenclaude-core@>=0.7.0.