maitlam

by Mai Lam

Run the business: operating rhythm, planning and OKRs, metrics, processes, vendors, compliance, and meetings that actually decide things.

by Mai Lam

Turn any analysis into something an audience can act on: slide decks built from a fixed slide grammar, rendered from markdown, shaped differently for executives, the internal team, and external stakeholders.

by Mai Lam

Continuous customer discovery: interview design, transcript synthesis, JTBD workshops, opportunity ideation, and the disciplines that keep discovery signal over noise.

by Mai Lam

Build a standing market intelligence function: map and size a market, run the loop from signal to research to pattern, and read specific partners and competitors.

by Mai Lam

Design how a team runs: the operating model itself, decision rights, governance forums, and OKRs. For teams with no existing process to inherit.

by Mai Lam

Run a portfolio: intake, scoring against declared criteria, whole-portfolio health, and matching demand against real capacity.

by Mai Lam

Decide where to play and how to win: market frameworks (Porter's, SWOT, Ansoff), business-model canvases, ICP, and go-to-market strategy.

by Mai Lam

Turn strategy into product direction: PRDs, product vision, prioritization frameworks, and outcome-driven roadmaps.

by Mai Lam

Deliver cross-functional work: programs and portfolios, launches, dependencies, decisions, risk, agile delivery, and the tools teams run on.