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servicenow

v1.0.0

Work in ServiceNow as yourself via the snow-mcp server (per-user OAuth): triage incidents and approvals, drive changes through their state model with conflict checks, order from the service catalog, author knowledge, and report on any table. Skills adapt to the deployment's read-only mode and tool packages.

Claude Code6 Skills1 MCP serverStreamable HTTP

By David LaPorte0 GitHub starsUpdated 12 hours ago

Directory evidence

Runtimes
Claude Code
Parsed components
7 skill or MCP entries
Source updated
Sep 23, 2026
Manifest status
Canonical path parsed

The directory validates manifest shape and source location. It does not execute the plugin or provide a security endorsement. Review the indexing methodology

Install servicenow for Claude Code

Installs for the current user
claude plugin marketplace add IchenDEV/agent-plugin-mkt
claude plugin marketplace update agent-plugin-marketplace
claude plugin install servicenow@agent-plugin-marketplace

Paste and run these commands in a terminal with Claude Code. They add and refresh the PluginsMP catalog, then install this plugin.

The installer fetches third-party code from the source repository shown on this page. This directory validates manifest structure and source location, but does not perform a security audit; review the manifest, components, and source before installing.

Get the source manually
git clone https://github.com/dlaporte/claude-plugins

Clone the source repository, then follow its setup instructions to add the plugin to a compatible client. The plugin root is plugins/servicenow/.

Plugin files

plugins/servicenow/
├── .claude-plugin/plugin.json
├── skills/snow-change/SKILL.md
├── skills/snow-kb/SKILL.md
├── skills/snow-order/SKILL.md
├── skills/snow-report/SKILL.md
├── skills/snow-triage/SKILL.md
├── skills/using-snow/SKILL.md
└── .mcp.json

Included Skills6

snow-changeskills/snow-change/SKILL.md

Use when creating, progressing, scheduling, or investigating ServiceNow change requests (CHGs) — change types, the state model, conflict checking, change tasks, risk. Requires the change tool package; read-only deployments can still list/inspect changes, templates, and legal states.

snow-kbskills/snow-kb/SKILL.md

Use when searching, reading, writing, or publishing ServiceNow knowledge-base articles — answering questions from the KB, or turning a resolved issue into a KB article.

snow-orderskills/snow-order/SKILL.md

Use when finding or ordering anything from the ServiceNow service catalog — hardware/software/access requests, order guides, record-producer forms — or tracking what an order created (REQ/RITM). Requires the catalog tool package; ordering is impossible on read-only deployments.

snow-reportskills/snow-report/SKILL.md

Use when answering "how many / which / trend" questions about ServiceNow data — counts by group, breakdowns, top-N lists, date-range trends on incidents, changes, requests, or any table. Fully read-only; works on every deployment.

snow-triageskills/snow-triage/SKILL.md

Use when working a ServiceNow queue — reviewing assigned incidents/tasks, checking SLA pressure, updating or resolving incidents, adding comments or work notes, or acting on pending approvals.

using-snowskills/using-snow/SKILL.md

Use when doing anything in ServiceNow via the servicenow MCP tools — incidents, changes, catalog orders, knowledge, approvals, record queries. Establishes the capability probe (read-only? which packages?), encoded-query syntax, attachments, and the error playbook. Load this before the first ServiceNow tool call of a session.

MCP servers1

servicenowStreamable HTTP
url
https://snow-mcp.davidlaporte.org/mcp

Plugin manifests1

plugins/servicenow/.claude-plugin/plugin.json
{
  "name": "servicenow",
  "version": "1.0.0",
  "description": "Work in ServiceNow as yourself via the snow-mcp server (per-user OAuth): triage incidents and approvals, drive changes through their state model with conflict checks, order from the service catalog, author knowledge, and report on any table. Skills adapt to the deployment's read-only mode and tool packages.",
  "author": {
    "name": "David LaPorte"
  },
  "mcpServers": "./.mcp.json"
}

If you maintain this plugin, link to this source-backed listing from your README so users can review its manifest and indexed components.

[servicenow on Agent Plugins Marketplace](https://pluginsmp.com/plugins/servicenow)