pm-operations

Run a decision asynchronously — the memo, the silent-read window, the comment protocol, and the deadline that makes it land without a meeting. Use when asked to decide something async, replace a decision meeting with a document, run an Amazon-style written decision process, or when a decision keeps stalling in comment threads. Produces the decision memo plus the process wrapper: reader roles, response windows, comment-resolution rules, and the tie-breaker. For the document structure alone use decision-memo; this skill runs the process around it.

Triage a Gmail inbox down to only what needs you. Use when asked to triage email, clear an inbox, find what needs a reply, or summarise recent mail. Produces a prioritised list of items needing action — replies, decisions, follow-ups — for a configurable window (default last 8 hours), filtering out receipts, notifications, and newsletters.

Interviews you across 15 questions to capture your role, topics, sources, exclusions, and format preferences, then writes a master prompt you can paste into a scheduled task or Claude Code Routine. Use when you want to set up a personalised daily news brief, build a reusable morning news prompt, or create an automated intelligence briefing. Produces a confirmed summary of your preferences, a ready-to-paste master prompt, and setup instructions for both Cowork Scheduled Tasks and Claude Code Routines.

Document any business process in a clear, structured format. Use when asked to document a process, write a process guide, create a workflow document, or map out how something works. Produces a complete process document with steps, roles, inputs, outputs, and edge cases.

Write a structured project status report for any project. Use when asked to write a project update, status report, RAG report, project dashboard narrative, or weekly project communication. Produces a clear status report with RAG ratings, milestone progress, risks, and decisions needed.

Define a RACI matrix for a cross-functional project or process. Use when asked to build a RACI, create a responsibility matrix, clarify ownership across teams, or document decision rights. Produces a complete RACI matrix with role definitions, decision mapping, and a process for resolving conflicts.

Write a clear Request for Proposal that gets comparable, high-quality vendor bids. Use when asked to write an RFP, a request for proposal/quote/tender, or to solicit and compare vendor proposals. Produces a complete RFP — background, scope of work, requirements, evaluation criteria with weights, submission instructions, and timeline — structured so responses are easy to compare apples-to-apples.

Build and maintain a project or product risk register. Use when asked to create a risk register, identify project risks, build a risk matrix, or document risks and mitigations for a programme. Produces a complete risk register with likelihood/impact scoring, RAG status, ownership, and prioritised mitigations.

Write a Standard Operating Procedure (SOP) for any operational task. Use when asked to write an SOP, standard operating procedure, work instruction, or operating manual. Produces a formal SOP with purpose, scope, procedure steps, quality checks, and version control.

Review a vendor/SaaS contract against a practical checklist before you sign. Use when asked to review a vendor contract, check a SaaS/MSA/subscription agreement, flag risky terms, or prepare negotiation points before signing. Produces a structured review — key terms extracted, a risk-flagged checklist (commercial, legal, security, exit), questions to ask, and prioritised negotiation points. Not legal advice.

Create a structured vendor evaluation framework for any procurement decision. Use when asked to evaluate vendors, compare suppliers, run an RFP scoring process, or assess a software or service provider. Produces a weighted scorecard, evaluation criteria, and recommendation framework.

Design and facilitate any workshop, working session, or collaborative meeting. Use when asked to plan a workshop, design a facilitated session, run a ideation session, or create a workshop agenda. Produces a complete facilitation guide with session design, activity instructions, timing, and materials.