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customer-sales-support

v0.1.0

AI-powered customer support agent trained on the company's own manuals and FAQs — pre-sales questions and support tickets alike: audits the help centre, restructures it so the agent answers without hallucinating, reports coverage gaps, and defines which questions must reach a person.

Claude Code2 Skills1 MCP serverstdio

By Fars SaadeldinLicense: UNLICENSED0 GitHub starsUpdated 5 days ago

Directory evidence

Runtimes
Claude Code
Parsed components
3 skill or MCP entries
Source updated
Sep 18, 2026
Manifest status
Canonical path parsed

The directory validates manifest shape and source location. It does not execute the plugin or provide a security endorsement. Review the indexing methodology →

Install customer-sales-support for Claude Code

Installs for the current user
claude plugin marketplace add IchenDEV/agent-plugin-mkt
claude plugin marketplace update agent-plugin-marketplace
claude plugin install customer-sales-support@agent-plugin-marketplace

Paste and run these commands in a terminal with Claude Code. They add and refresh the PluginsMP catalog, then install this plugin.

The installer fetches third-party code from the source repository shown on this page. This directory validates manifest structure and source location, but does not perform a security audit; review the manifest, components, and source before installing.

Get the source manually
git clone https://github.com/farssaadeldin7-ux/claude-plugin-suite

Clone the source repository, then follow its setup instructions to add the plugin to a compatible client. The plugin root is plugins/customer-sales-support/.

Plugin files

plugins/customer-sales-support/
├── .claude-plugin/plugin.json
├── skills/customer-sales-support/SKILL.md
├── skills/support-agent-architect/SKILL.md
└── .mcp.json

Included Skills2

customer-sales-supportskills/customer-sales-support/SKILL.md

This skill should be used when someone wants an AI agent handling their customer support tickets — "set up a support agent for my store", "train an AI on our FAQs", "automate our support inbox", "audit our help centre", "why does our support bot make things up", "which tickets should still go to a human", "our docs aren't ready for an AI agent", "reduce our ticket volume", "answer pre-sales questions automatically", "our bot should handle 'which plan is right for me'". Also use it for auditing an existing help centre, restructuring articles so an agent can answer from them without hallucinating, finding coverage gaps, and writing the escalation rules that decide which questions must reach a person.

support-agent-architectskills/support-agent-architect/SKILL.md

This skill should be used when someone is building, fixing or auditing an AI support agent and needs the knowledge base and escalation rules behind it — "our support bot keeps making things up", "the AI gave a customer the wrong refund policy", "how do I stop our support agent hallucinating", "help me structure our help centre for an AI agent", "which tickets can we safely automate", "write escalation rules for our support bot", "our deflection rate looks great but customers are angry", "audit our knowledge base before we launch the agent", "how do we test a support agent before it goes live". Also use it for triaging a ticket backlog into intents, rewriting help articles so retrieval can find them, and defining the metrics a support agent should be judged on.

MCP servers1

customer-sales-supportstdio
command
node
args
${CLAUDE_PLUGIN_ROOT}/mcp/server.js
env.PLUGIN_SUITE_BILLING_URL
${PLUGIN_SUITE_BILLING_URL}
env.CUSTOMER_SALES_SUPPORT_LICENSE_KEY
${CUSTOMER_SALES_SUPPORT_LICENSE_KEY}

MCP configuration uses runtime-provided plugin path placeholders such as ${PLUGIN_ROOT} or ${CLAUDE_PLUGIN_ROOT}. Review the manifest for the runtime-specific expansion rules.

Plugin manifests1

plugins/customer-sales-support/.claude-plugin/plugin.json
{
  "name": "customer-sales-support",
  "version": "0.1.0",
  "description": "AI-powered customer support agent trained on the company's own manuals and FAQs — pre-sales questions and support tickets alike: audits the help centre, restructures it so the agent answers without hallucinating, reports coverage gaps, and defines which questions must reach a person.",
  "author": {
    "name": "Fars Saadeldin"
  },
  "license": "UNLICENSED",
  "keywords": [
    "support",
    "pre-sales",
    "customer-service",
    "knowledge-base",
    "ecommerce",
    "saas",
    "escalation"
  ]
}

For maintainers

If you maintain this plugin, link to this source-backed listing from your README so users can review its manifest and indexed components.

[customer-sales-support on Agent Plugins Marketplace](https://pluginsmp.com/plugins/customer-sales-support)