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chief-customer-officer-advisor

v2.9.0

Chief Customer Officer advisory for startups: retention decomposition analyzer (honest GRR vs NRR + 7-category churn taxonomy), customer segmentation designer (4-tier framework + ICP fit scoring + kill list), CS coverage calculator (pooled vs named CSM models + ratio math + 12-month hiring plan). 4 in-depth references: retention decomposition, customer segmentation strategy, CS coverage model, CS team org evolution (CSM vs Support vs AM vs IM vs CS Ops). Stdlib-only. Standalone-installable; also bundled in c-level-skills. Strategic only - does not duplicate business-growth tactical CS skills.

Claude Code1 Skill

By Alireza RezvaniLicense: MIT26k GitHub starsUpdated 3 weeks ago

Directory evidence

Runtimes
Claude Code
Parsed components
1 skill or MCP entry
Source updated
Aug 30, 2026
Manifest status
Canonical path parsed

The directory validates manifest shape and source location. It does not execute the plugin or provide a security endorsement. Review the indexing methodology →

Install chief-customer-officer-advisor for Claude Code

Installs for the current user
claude plugin marketplace add IchenDEV/agent-plugin-mkt
claude plugin marketplace update agent-plugin-marketplace
claude plugin install chief-customer-officer-advisor@agent-plugin-marketplace

Paste and run these commands in a terminal with Claude Code. They add and refresh the PluginsMP catalog, then install this plugin.

The installer fetches third-party code from the source repository shown on this page. This directory validates manifest structure and source location, but does not perform a security audit; review the manifest, components, and source before installing.

Get the source manually
git clone https://github.com/alirezarezvani/claude-skills

Clone the source repository, then follow its setup instructions to add the plugin to a compatible client. The plugin root is c-level-advisor/chief-customer-officer-advisor/.

Plugin files

c-level-advisor/chief-customer-officer-advisor/
├── .claude-plugin/plugin.json
└── skills/chief-customer-officer-advisor/SKILL.md

Included Skills1

chief-customer-officer-advisorskills/chief-customer-officer-advisor/SKILL.md

Chief Customer Officer advisory for startups: retention decomposition (gross retention vs NRR honesty, churn root-cause taxonomy), customer segmentation strategy (differential investment across tiers + ICP fit scoring), CS team coverage model (pooled vs named CSM thresholds + ratio math), and CS team org evolution (CS vs Support vs AM distinctions). Use when designing retention strategy, segmenting customers for differential investment, sizing CS team, or sequencing CS hires. Strategic only — does not duplicate engineering/business-growth tactical skills.

Plugin manifests1

c-level-advisor/chief-customer-officer-advisor/.claude-plugin/plugin.json
{
  "name": "chief-customer-officer-advisor",
  "description": "Chief Customer Officer advisory for startups: retention decomposition analyzer (honest GRR vs NRR + 7-category churn taxonomy), customer segmentation designer (4-tier framework + ICP fit scoring + kill list), CS coverage calculator (pooled vs named CSM models + ratio math + 12-month hiring plan). 4 in-depth references: retention decomposition, customer segmentation strategy, CS coverage model, CS team org evolution (CSM vs Support vs AM vs IM vs CS Ops). Stdlib-only. Standalone-installable; also bundled in c-level-skills. Strategic only - does not duplicate business-growth tactical CS skills.",
  "version": "2.9.0",
  "author": {
    "name": "Alireza Rezvani",
    "url": "https://alirezarezvani.com"
  },
  "homepage": "https://github.com/alirezarezvani/claude-skills/tree/main/c-level-advisor/chief-customer-officer-advisor",
  "repository": "https://github.com/alirezarezvani/claude-skills",
  "license": "MIT",
  "skills": [
    "./skills"
  ]
}

For maintainers

If you maintain this plugin, link to this source-backed listing from your README so users can review its manifest and indexed components.

[chief-customer-officer-advisor on Agent Plugins Marketplace](https://pluginsmp.com/plugins/chief-customer-officer-advisor)